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Getting started
Where can I get HESK translations (language packs)?
How do I install HESK?
I downloaded HESK, now what?
What are system requirements for HESK?
HESK Security check list
When does HESK send email notifications and to whom?
Is HESK really FREE? What's the catch?
Does HESK support email piping?
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Customization & Integration
How do I customize HESK look?
How can I modify emails sent by HESK?
How do I translate HESK?
Setup POP3 Fetching (email to ticket)
May I customize HESK to fit my needs?
I need a paid HESK customization/custom PHP script.
Does HESK integrate with...
Can I change attachments number, size and file type?
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Problems and Troubleshooting
HESK is not sending any emails
I forgot my login password.
Gmail POP3, IMAP and SMTP settings
You have been locked out the system for 60 minutes
Knowledgebase search isn't working.
I am getting SPAM to my help desk
I have problems installing or using HESK.
Installation script doesn't move from step 2
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License questions
What are the benefits of purchasing a license?
Will I have to reinstall HESK if I purchase a license?
How do I install a HESK license?
I have a question about my HESK license.
I have a question about Remote Help Desk solution.
My HESK license stopped working after upgrade.
How do I...
How do I populate "Submit a ticket" form fields?
How can I send a donation?
How do I submit a ticket in customers' name?
How do I disable the captcha (anti-spam) image?
How do I prevent customers from choosing priority?
How do I prevent customers from re-opening closed tickets?
How do I move HESK to another server?
How do I include ticket message in the e-mail?
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Other
I want to advertise on HESK.COM
Do you accept feature suggestions?
Where can I get more free PHP scripts?
When is new version of HESK due?
I have a link exchange request or partnership proposal.
How do I contact HESK author?
Can you notify me of new versions and updates?
Is there a HESK support forum?
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