Help Desk Software

Knowledgebase
Back to HESK.com > HESK Knowledgebase > Knowledgebase

Search help:


How do I include ticket message in the e-mail?

Solution

To include message in email notifications you will need to modify email templates.

For instructions and available options please see this article: How can I modify emails sent by HESK?

 
Was this article helpful? yes / no
Related articles How to customize email subjects
How can I modify emails sent by HESK?
How do I modify HESK header color?
Setting up email piping
How do I allow customers to reply to tickets by replying to emails?
Article details
Article ID: 47
Category: How do I...
Rating (Votes): Article rated 3.9/5.0 (263)

 
« Go back

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies

Help Desk Software