PHP security update

We are aware of the two critical vulnerabilities in PHP.

Hesk Cloud: We patched our servers on October 21, 2026, immediately after the PHP security updates were released. No action is needed from Hesk Cloud customers.

Self-hosted Hesk: Please update PHP on your server to a version that includes these security fixes as soon as possible, or ask your hosting provider to do so.

Read the official PHP security advisory »

Here's what real users say about Hesk.

After spending five years working for a City of London Blue Chip "IT" department using an expensive SQL-based helpdesk, I set up my own company and decided on Hesk.

It was a great decision. Easy to install, configure, and use. Excellent support too. I cannot recommend this product highly enough.

Stephen Yarrow
London, UK

Trying to find a stable and affordable ticket management system that has been a bit of struggle. Many solutions are so overpriced or lack features that our business needs.

I've used both Hesk and Hesk Cloud services and have found both very reliable. Plus Klemen has always been open to suggestions and is always fast to respond.

Clay with Doc Designs
Virginia, USA

I have used Hesk on three customers web sites and it was just what they needed. The Hesk staff was able to install the program and did it very quickly.

Now if any one of my hosting customers ask about a ticket system and/or knowledge base program I am sending them to Hesk!

Dale C. Crow
Florida, USA

I have switched to Hesk from a previous helpdesk solution that I was unhappy with, and I'm so glad I made the change. Hesk is really excellent - easy to install and set up, easy to use, with a great user interface and functionality. The cost is extremely reasonable, both for the self-hosted solution (with the option to use it for free!) and their cloud solution. Other helpdesk software can be bloated, difficult, glitchy and often very expensive - Hesk is the opposite.

I'm still amazed how much functionality you've packed into a 3 MB download - our previous help desk was a 440 MB package that took an hour to install each time. I'm glad to be rid of it.

Ben
London, UK

Just wanted to say thanks so much your script is awesome. It is exactly what I have been looking for! My customers are even ringing me up asking for a direct link to my support site as a result!!! Great work and thanks again!

Nick
Sydney, Australia

I'm quite a new user, but I have to say I found in Hesk all features I need, with no additional fake things, like ads or useless functionalities.

Tim Moses
London, UK

Within a few minutes I was up and running and I foresee better communication with my church. Thank you so much!

Paul
USA

Hesk is all that we need. Now we are using Hesk after installing many other web applications that didn't meet with our requirements... Keep up the great work!

Omar Abdul-Aziz
Yemen

I have limited computer knowledge and was able to get this software up and running in 10 minutes. Even the Brazilian Portuguese translation is provided free of charge, thank you!

Fernando
Brazil

We've used the script for years now. And still we find it the best. Tried other, expensive software, but this is best of all. Really.

Dirko
Hungary

PHP security update

Help Desk Software Hesk

Beautifully simple yet powerful help desk software for small and medium-sized teams.

Organize your support

Launch in minutes

Pay less to do more, faster

Reduce number of tickets you receive

Here's what real users say about Hesk.