Help Desk Live Demo

See HESK in action and test its functionality today!

Help desk Customer interface demo

Customer Interface

A place for your customers to interact with your help desk:

  • submit support tickets,
  • communicate with staff,
  • view ticket status,
  • access knowledgebase.

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Help desk Administrator and Staff interface demo

Staff Interface

A simple but powerful interface for your help desk staff to:

  • organize and prioritize tickets,
  • view and respond to assigned tickets,
  • customize settings and options,
  • run reports and more.

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SysAid demo

Need more? Get SysAid!

  • CMDB
  • Live Chat
  • Mobile Device Management
  • Advanced Configuration
  • Calendar & Scheduling
  • Analytics

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What HESK brings to the table

Feature iconCentralized support system.

  • Web Forms
  • Email
  • Telephone

Feature iconOrganize. Prioritize. Track.

  • Ticket Categories
  • Ticket Urgency
  • Current Status

Feature iconCustomer self-help.

  • Knowledgebase
  • FAQ
  • User Guides

Feature iconMinimize "back-and-forth."

  • Prerequisite Info
  • Canned Responses
  • Time on Ticket

Feature iconAnd much more...

  • Reply Rating
  • SPAM prevention
  • Reports
  • Multi-language use

Feature icon... but not too much!

  • Simple
  • Lightweight
  • No steep learning curve
Help desk videos
You should  
Download HESKDownload HESK
  or  
Start SysAid Free TrialStart SysAid Free Trial
  right now!

 

You should

Download HESKDownload HESK

or

Start SysAid Free TrialStart SysAid Free Trial

right now!