HESK Live Demo Help Desk

See HESK in action and test its functionality today!

Help desk Customer interface demo

Customer Interface

This is what help desk end-users (customers) will have access to.

  • Submit support tickets
  • Communicate with staff
  • View status of submitted tickets
  • Access Knowledgebase

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Help desk Administrator and Staff interface demo

Administrator and Staff Interface

A simple but powerful interface for all your help desk tasks.

  • List, filter and search tickets
  • Interact with customers and staff
  • Manage settings and options
  • ... and so much more!

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SysAid demo

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  • CMDB
  • Live Chat
  • Mobile Device Management
  • Advanced Configuration
  • Calendar & Scheduling
  • Analytics

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What HESK brings to the table

Feature iconCentralized support system.

Handle customer inquiries obtained through a web form, email message or telephone call in a single, centralized support solution.

Feature iconOrganize. Prioritize. Track.

Setup unlimited categories, sort tickets by urgency and examine their status. Always know what needs to be resolved next.

Feature iconBuild and promote self-help.

A built-in knowledgebase provides answers to frequently asked questions, user guides and other self-help resources.

Feature iconRight information at the right time.

Customize the ticket submission form to gather required information unique to your business and situation. No more back-and-forth with customers searching for needed information.

Feature iconAnd much more...

Email notifications. Canned responses. Attachments. Time spent on tickets. Reply and article rating. SPAM prevention. Reports. Multi-language use.

Feature icon... but not too much!

Simple. Lightweight. Just the right amount of features. No steep learning curve.

Help desk videos
You should  
Download HESKDownload HESK
Start SysAid Free TrialStart SysAid Free Trial
  right now!


You should

Download HESKDownload HESK


Start SysAid Free TrialStart SysAid Free Trial

right now!