Buy a HESK License

Support future HESK development and remove the "Powered by" links

HESK partners with SysAid to help you find the perfect help desk solution.

Hesk Website License

  • "Powered by" links removed because you want your website to look professional and not advertise the tools you use.
  • 1 year of email support from us so you don't have to rely on the public support forum.
  • No questions asked, 90-day, 100% money-back guarantee if you are not satisfied with Hesk.
$4999 One-time fee only.


Hesk Advanced License

  • "Powered by" links removed from up to 5 installations for all webmasters, entrepreneurs, and multi-business owners.
  • 5 years of priority support from us for stability and peace of mind when things go wrong.
  • No questions asked, 90-day, 100% money-back guarantee if you are not satisfied with Hesk.
$19999 One-time fee only.


SysAid Is the Best-Fit Service Desk for Mid-Market

A complete help desk and ITSM solution with tools that an IT Professional will need for easy and efficient IT support:

  • Asset Management
  • CMDB
  • Self-Service Portal
  • Knowledge Base
  • Remote Control
  • Password Reset
  • Live Chat
  • Calendar & Scheduling
  • Advanced Reporting & Analytics

Frequently Asked Questions


Is HESK License a one-time or a recurring fee?

It is a one-time fee only. There are no recurring or hidden costs, and your license will not expire.

Do the above prices include taxes?

Yes, any applicable taxes (sales tax, VAT, GST ...) are included in the above-listed prices.

How many users can use HESK?

One installation means one copy of HESK software installed on a web server. It can be used by unlimited users (support staff, end-customers).

Do we have to reinstall HESK after license purchase?

No, activating the license is as simple as registering your help desk URL and uploading the license file to your existing help desk. All your settings and tickets will remain intact.

Does the license activate any new features?

No, the license provides stated benefits such as removing HESK powered by links and access to support. Certain features, such as the Statistics module, are available in HESK Cloud only.

Will you install or fix HESK for me?

The license fee does not include installation, work on your server, or customizations. If you want a hassle-free help desk up and running in minutes, please sign up for HESK Cloud.

Is my license valid for future HESK updates?

Your license will work at least for all the same major version releases. For example, a license purchased for HESK 2.8.5 will work for all HESK 2.x.x updates. A new license may be required to upgrade to a new major version (HESK 2.x.x to HESK 3.x.x).

Can I easily upgrade from HESK to SysAid?

Unfortunately, no, HESK and SysAid are two different products. SysAid is developed by a long-time HESK supporter, SysAid Technologies. To enjoy SysAid's advanced features, please sign up for a SysAid free trial.

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