Need branding removal only, or a managed help desk?

Choose a Hesk License if you want to keep Hesk on your own server and remove the "Powered by Hesk" branding links.

Choose Hesk Cloud if you want the Hesk team to handle hosting, setup, updates, daily backups, SSL, and server maintenance.

Hesk Website License

For users with one self-hosted Hesk installation.

Remove "Powered by Hesk" branding
One year of support from the Hesk team
90-day, no-questions-asked money-back guarantee

$49⁹⁹ One-time fee only.

BEST VALUE

Hesk Advanced License

Best for long-term support or multiple self-hosted installations.

Remove "Powered by Hesk" branding from five installations
Five years of support from the Hesk team
90-day, no-questions-asked money-back guarantee

$199⁹⁹ One-time fee only.

MANAGED

Hesk Cloud

For users who want Hesk hosted and maintained by the Hesk team.

Branding removal included in all cloud plans
Setup, updates, SSL, and daily backups handled by us
Free migration from your self-hosted Hesk
Flat monthly or yearly pricing, not per-agent billing
Additional cloud-only features

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What a self-hosted license does not include

A Hesk License removes branding and includes email support for the core Hesk software on your own server.

It does not include hosting, installation, updates, backups, server configuration, custom code changes, cron job setup, or email-to-ticket setup.

The self-hosted license does not activate any additional features in your help desk.

Want hosting and maintenance handled for you? Choose Hesk Cloud.

Free migration included. We will move your existing Hesk installation to Hesk Cloud and keep your settings, tickets, and data.

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Frequently Asked Questions

Do we have to reinstall Hesk after license purchase?

No. You register your help desk URL and upload the license file to your existing Hesk installation. Your settings and tickets remain intact.

Is Hesk License a one-time or a recurring fee?

It is a one-time fee only. There are no recurring or hidden costs, and your license will not expire.

Does the license activate any new features?

No. The license will remove "Powered by Hesk" branding from your help desk, but it will not activate any new features.

Some additional modules are available only with Hesk Cloud.

Can I upgrade from self-hosted to Hesk Cloud?

Yes. We can move your existing Hesk installation into the cloud. Your settings, tickets, and data will be preserved.

Please contact us to arrange the move.

Is my license valid for future Hesk updates?

Your license will work at least for all the same major version releases. For example, a license purchased for Hesk 3.7.0 will work for all Hesk 3.x.x updates. A new license may be required to upgrade to a new major version (Hesk 3.x.x to Hesk 4.x.x).

How many staff and customers can use one licensed installation?

One installation means one copy of Hesk software installed on a web server. It can be used by unlimited users (support staff, end-customers).

Will my settings and tickets remain intact?

Yes. Activating a self-hosted license does not delete your existing Hesk settings or tickets.

Are taxes included?

No, any applicable taxes (sales tax, VAT, GST ...) will be added to the above-listed prices.

Will you install or fix Hesk for me?

The license fee does not include installation, work on your server, or customizations. If you want a hassle-free help desk up and running in minutes, please sign up for Hesk Cloud.

Buy a Self-Hosted Hesk License