Buy a HESK License

Support future HESK development and remove the "Powered by" links

HESK partners with SysAid Technologies to help you find the perfect help desk solution.

HESK Website License

  • "Powered by" links removed because you want your website to look professional and not advertise the tools you use.
  • Email support (1 month) if you are stuck and don't want to rely on public support forums.



HESK Advanced License

  • "Powered by" links removed from up to 5 installations for all you entrepreneurs using HESK on multiple websites.
  • A full year of email support for a piece of mind when things go wrong after the first month.



SysAid Is the Best-Fit Service Desk for Mid-Market

A complete help desk and ITSM solution with tools that an IT Professional will need for easy and efficient IT support:

  • Asset Management
  • CMDB
  • Self-Service Portal
  • Knowledge Base
  • Remote Control
  • Password Reset
  • Live Chat
  • Calendar & Scheduling
  • Advanced Reporting & Analytics

Frequently Asked Questions


Is HESK License a one-time or a recurring fee?

It is a one-time fee only. There are no recurring or hidden costs and your license will not expire.

Do the above prices include taxes?

Yes, any applicable taxes (sales tax, VAT, GST ...) are included in the above-listed prices.

How many users can use HESK?

One installation means one copy of HESK software installed on a web server. It can be used by unlimited users (support staff, end-customers).

Will you install or fix HESK for me?

The license fee does not include installation, work on your server or customizations. If you want a hassle-free help desk up and running in minutes, please sign up for HESK Cloud.

Is my license valid for future HESK updates?

Your license will work at least for all the same major version releases. For example, a license purchased for HESK 2.8.5 will work for all HESK 2.x.x updates. A new license may be required to upgrade to a new major version (HESK 2.x.x to HESK 3.x.x).

Can I easily upgrade from HESK to SysAid?

Unfortunately no, HESK and SysAid are two different products. SysAid is developed by a long-time HESK supporter, SysAid Technologies. To enjoy SysAid's advanced features please sign up for a SysAid free trial.

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