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Hesk Free runs on your own PHP/MySQL server. Hesk Cloud works out of the box.

Hesk Free

Help desk
Built-in knowledge base
Powerful, user-friendly, secure
Actively supported and developed
Mobile-friendly user interface
Hosted on your web server
Free

Release date: 17th August 2025

CLOUD

Hesk Cloud

Everything from Hesk Free
Exclusive cloud-only modules
Automated install and updates
Automated daily backups
Get up and running in minutes
Dedicated support from Hesk staff
US, EU or AU datacenter
No "per agent" fees

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Always up-to-date + extra features

Hesk system requirements

PHP 5.6 to 8.4
MySQL 5.0.7 to 9.x (or MariaDB)

Hesk translations

Download language packs

Cloud version available

Try hosted help desk

Legacy and test versions

Download older versions
Hesk Changelog

Frequently Asked Questions

I downloaded Hesk, now what?

Extract (unzip) the files and folders from the Hesk download archive, then open the docs/index.html file and follow the step-by-step instructions under "Installation"

Is there an easier way to get Hesk?

Why yes, there is, thanks for asking. To get a hassle-free help desk up and running in minutes, please sign up for Hesk Cloud.

Suggestions from the Hesk Knowledgebase:

» How do I install Hesk?
» Where can I get Hesk translations (language packs)?
» How do I install a translation?
» How do I customize Hesk look?
» Hesk Security checklist
» Find more answers in the Hesk Knowledgebase...

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