Contact Us

Contact the HESK team

75% of our visitors find their answers in:

Visit HESK knowledgebase
Step 1

HESK knowledgebase

Visit knowledgebase for instant answers and help:

  • frequently asked questions
  • solutions to common problems
  • "how to" guides
Visit support forum
Step 2

HESK support forum

Question not answered in the knowledgebase?

Get help for the free HESK on the public support forum.

Contact Us

I have a question regarding:

» HESK software

What version of HESK is your inquiry about?

» HESK free version

Support for the free HESK is available in:

  1. HESK knowledgebase
  2. HESK public support forum

Email support for the free HESK is unfortunately not provided.
To access email support consider buying a HESK license.





» SysAid software


Contact SysAid

Please check SysAid's FAQ for fast and easily accessible information.



» A product or service from another website (not

Sorry, we cannot help with products or services sold on other websites!

HESK is a software company. We do not sell products or services on other websites and we most certainly do not send any spam.

Please contact the website in question directly, not


But the website says it is "Powered by Hesk"?

Thousands of websites use our free software to handle their customer support, that's why you see the "Powered by Help Desk Software HESK" credits at the bottom.

However, we do not have any contact information for those websites and cannot provide any help with purchases or questions regarding products or services offered on any other website. You didn't make any payments to or purchased anything from

Please contact the website/business you made your purchase from.



Do you have a question related to SysAid's IT Help Desk solution?



Contact SysAid

Please contact or give SysAid a call:

USA: 1-800-686-7047
Israel: +972 (3) 533-3675
UK: +44 (208) 157-2277




HESK Mailing Address

HESK mailing address

Klemen Stirn s.p.

Jakceva ulica 24

SI-8000 Novo mesto




Reg. No: 6424619000