Help Desk Software

Knowledgebase Getting started

Hesk Quick Start Guide - get started in 5 minutes
Where can I get HESK translations (language packs)?
How do I install HESK?
I downloaded HESK, now what?
What are system requirements for HESK?
HESK Security check list
When does HESK send email notifications and to whom?
Is HESK really FREE? What's the catch?
Converting emails into tickets (email piping, email to ticket)
What is the structure of MySQL tables/database?
How to upgrade to a new version of HESK?
Can HESK do this? Does HESK support this feature?
What version of HESK am I using? Is an update available?
How much does HESK cost?
Where do I find documentation?
How do I install translations (languge packs)?
Enable email notifications of overdue tickets
Creating a Customer Satisfaction Survey
Setting up OAuth in Hesk

Help Desk Software