Help Desk Software

Does HESK support email piping?

Yes, email piping (automatically creating ticket from emails) and POP3/IMAP fetching are supported by HESK.

To enable email piping for your help desk follow this email piping tutorial.

Email piping may not be possible on your server. In this case try one of these methods instead:

POP3 fetching

IMAP fetching

Help Desk Software