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Does HESK support e-mail piping?

Solution

Yes, email piping (automatically creating ticket from e-mails) and POP3 fetching are supported by HESK version 2.4.

To enable email piping for your help desk follow this email piping tutorial.

Email piping may not be possible on your server. In this case try one of these methods instead:

POP3 fetching

IMAP fetching

 
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Article details
Article ID: 48
Category: Getting started
Rating (Votes): Article rated 3.7/5.0 (311)

 
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