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I cannot login to the admin panel

Solution

After installing HESK you should be able to login with the default password: admin

If you keep getting a Your session has expired error your server could be having problems with sessions. Download Session test files, upload them to your server and open session_test.php in your browser.

Click the CLICK HERE FOR PAGE 2 link. If you get "$_SESSION['test'] is set to: FALSE" contact your hosting company and ask them to check why PHP sessions aren't working normally. If you get TRUE instead of FALSE the problem is something else, try searching for help PHPJunkyard Support forum.


Still having problems?

Visit PHPJunkyard support forum (username and password: php) where you can search for existing solutions to problems and post questions.

 
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Article details
Article ID: 24
Category: Problems and Troubleshooting
Rating (Votes): Article rated 3.3/5.0 (176)

 
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