Help Desk Software

Can't get GMAIL SMTP settings to work

This article is written for HESK version 2.3.

If you are using a newer HESK version see this article.

Trying to use HESK version 2.3 with Gmail SMTP server with no luck?

» Steps to get Gmail SMTP working in HESK 2.3:

  1. Download attached to this article

  2. Upload smtp.php to your help desk inside folder "inc/mail/"

  3. Login to your HESK Admin panel

  4. Go to Settings > Misc > Email sending

  5. Set "Send emails using" to SMTP Server

  6. Set these SMTP settings:

    SMTP Host:
    SMTP Port: 465
    SMTP Timeout: 20
    SMTP Username: *your username*
    SMTP Password: *your password*

  7. Click "Save changes" and test your help desk


Help Desk Software