Help Desk Software

I am getting SPAM to my help desk

  1. Make sure your are using the latest version of HESK!

  2. Enable anti-SPAM image in HESK Settings.

  3. Still getting SPAM?
    Try disabling Anti-SPAM image in HESK settings and using a good "Anti-SPAM question". Don't use a default anti-SPAM question, try writing a unique one for your website yourself.

  4. Still getting SPAM?
    Try enabling ReCaptcha in HESK settings (or install HESK ReCaptcha plugin for HESK version 2.4)

  5. Still getting SPAM?
    If you have E-mail piping or POP3 fetching enabled try disabling them. HESK doesn't filter incoming mail for SPAM, your server should do that.

Help Desk Software