Help Desk Software

Help Desk Live Demo

See Hesk in action and test its functionality today!

Help desk Administrator and Staff interface demo

Staff Interface

A simple but powerful interface for your help desk staff to:

  • organize and prioritize tickets,
  • view and respond to assigned tickets,
  • customize settings and options,
  • run reports and more.

Test Hesk Admin Panel »
Help desk Customer interface demo

Public (Customer) Interface

A place for your customers to interact with your help desk:

  • search and browse the knowledgebase,
  • view status notifications,
  • submit support tickets,
  • view ticket status.

Test Hesk Public Demo »

Need more? Get SysAid!

  • 55+ out-of-the-box AI agents
  • AI chatbot for instant support
  • Automated ticket categorization and resolution
  • Self-service portal and knowledge base powered by AI
  • Low-code/no-code setup for fast configuration
  • Remote control for rapid issue resolution
  • Real-time reporting and analytics
  • Comprehensive asset management
  • Easily integrated with your favorite tools

SysAid: ITSM that's run by AI-and you

Book A SysAid Demo

What Hesk brings to the table

Feature iconCentralized support system.

  • Web Forms
  • Email
  • Telephone

Feature iconOrganize. Prioritize. Track.

  • Ticket Categories
  • Ticket Urgency
  • Current Status

Feature iconCustomer self-help.

  • Knowledgebase
  • FAQ
  • User Guides

Feature iconMinimize "back-and-forth."

  • Prerequisite Info
  • Canned Responses
  • Time on Ticket

Feature iconAnd much more...

  • Reply Rating
  • SPAM prevention
  • Reports
  • Multi-language use

Feature icon... but not too much!

  • Simple
  • Lightweight
  • No steep learning curve

You should

Download Hesk

or

Book A SysAid Demo

right now!