Help Desk Software

Back to > HESK Knowledgebase > Knowledgebase

Search help:

Email piping in CPanel


Note: for the complete HESK email piping guide please read HESK email piping article first.


To setup email piping in CPanel follow these steps:

  1. Login to your CPanel account.

  2. In the Mail menu click Forwarders.

    Cpanel Mail Menu

  3. Click the Add Forwarder button.

  4. In the Address field enter email address you wish to pipe to, for example

    Note: The address you enter should be the same as the From: email setting in your HESK settings to allow customers replying to tickets as well.

  5. Click Advanced Options ».

  6. Select Pipe to a Program:

  7. Enter path to hesk_pipe.php file, for example:

  8. Click Add Forwarder button.

    Setup email piping

Was this article helpful? yes / no
Related articles Setting up email piping
Troubleshooting email piping
Setup IMAP fetching (email to ticket)
Setup POP3 Fetching (email to ticket)
Does HESK support email piping?
Article details
Article ID: 57
Category: Customization & Integration
Rating (Votes): Article rated 3.6/5.0 (199)

« Go back

Powered by Help Desk Software HESK, in partnership with SysAid Technologies

Help Desk Software