Can I have an SSL certificate installed for my Help Desk?
All Hesk Cloud accounts are protected by an SSL certificate at no cost. Your help desk is already accessible over the secure HTTPS protocol.
An SSL certificate will secure the connection between your customers and the HESK.com server. Research shows that many online visitors will refuse to give their personal information unless the form they are submitting is secure. This is especially true if you collect sensitive customer information, such as passwords, usernames, or Social Security numbers.