Is HESK really FREE? What's the catch?

Yes, HESK can be downloaded, installed and used completely free of charge. No trial periods and without any restricted functionality.

How?

This is made possible by the official exclusive HESK sponsor, SysAid.

SysAid Technologies Ltd., the company behind SysAid enterprise-level help desk solution, brings to the table advanced functionality for demanding customers with features like integrated chat, asset management, mobile applications, ITIL certification, SLA/SLM, advanced reporting as so much more.

If you are looking for a help desk solution beyond what HESK has to offer, SysAid should be your first choice!

What else?

We sell inexpensive licenses for those who don't want to run the phrase and link "Powered by Help Desk Software HESK" at the bottom of their help desk pages. If, for any reason, you want to remove this "powered by" link, you'll need to purchase a license. Some users pay the small fee because they are commercial sites and don't want their customers to know they're using a free script.

So now you know. Thanks to the exclusive HESK sponsor and selling inexpensive licenses to remove the "powered by" links from the script, HESK is being developed and distributed completely free of charge!

Great, isn't it?